Shipping & Returns
Shipping Cost
We ship within the United States and use various carriers depending on location and package size. Most orders will be received within 4-5 business days. We will provide confirmation of your order and tracking number when it is available from the carrier.
A flat rate of $9.99 for orders $99.99 and under.
Free shipping for orders $100.00 or more.
Return & Refund Policy
Thanks for shopping at Oliveventura.com
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 calendar days from the time of purchase to return items. Food items that have been opened or have had the seal broken, which are unsatisfactory may be returned for store credit in the amount paid at the time of purchase. Other items that are in the condition in which they were sold can be returned for store credit or for refund to your credit card (or original method of payment). Items to be returned due to quality issues will be considered on a case-by-case basis.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us at 805-648-6466 Mon-Sun 11:00 am to 4:00 pm (PST).